FAQs

Shipping & Returns:

How long does shipping take? Most orders arrive within 8 days across the US. You’ll get tracking as soon as your order ships.

Do you offer free shipping? Yes — orders over $75 ship free. Orders under that threshold have a flat shipping rate at checkout.

What’s your return policy? See our Return Policy page for full details.

Milk Warmer:

Does the Milk Warmer work with all bottle sizes? It fits most standard bottle sizes. If you’re using a non-standard or oversized bottle, double check dimensions against the product page.

Is it safe to submerge in water for cleaning? No — wipe clean only. Don’t submerge.

Does it turn off on its own? Yes, it automatically shuts off once your set temperature is reached.

UV Bag:

How long does sterilization take? One cycle is 59 seconds using UV-C LED technology.

What can I sterilize in it? Bottles, pacifiers, and other small baby items.

Does it need to be plugged in? No — it’s USB rechargeable.

Carry Bag:

 

Is it waterproof? The exterior is waterproof, built for daily wear and unexpected spills.

Does it come with a changing pad? Yes, a detachable changing pad is included.

Will it fit on a stroller? Yes, it’s stroller-strap compatible.

 

Brush Set:

Is it safe for daily use? Yes, designed for daily cleaning with soft silicone bristles.

Is it waterproof? Yes.

What colors does it come in? Green, yellow, and purple.

Wipe Warmer:

How is it powered? USB-powered with adjustable temperature settings.

What colors are available? White and Pink.

Bib Set:

Is it food-safe? Yes, made from waterproof, food-safe silicone.

What styles are available? Purple fox, cream sunflower, pink bunny, yellow lemon, and mint whale.

Does it catch spills? Yes — it has a built-in catch pocket.

Breast Pump:

Is it hands-free? Yes, wireless and hands-free.

Is it quiet? Yes, designed to run silently.

How many settings does it have? 4 modes and 9 suction levels, adjustable from the front display.